IBM hiring Process Associate - Human Resource Operations - Learning

Location : Bangalore, Karnataka, India

Qualification :  Bachelor's / Master's 


Experience : 0-1 year of experience

Skills Required :
  • Proven experience in Microsoft Excel, PowerPoint, MS Word and GSuite
  • Excellent verbal and written English language skills
  • Prior experience in Training or presentation will be a plus
  • Experience working in a fast-paced, client-facing environment
  • Validated organizational skills and the ability to prioritize and time management are essential for this role
  • Demonstrating strong attention to detail, follow and quick responsiveness is imperative for this role
  • Ability to develop effective relationships with internal and external stakeholders of the organization
  • Flexibility to work in shifts including night shift (during training/knowledge transfer activities) will be preferred
  • Problem solving skills and ability to analyze errors/complex issues and identify appropriate solutions
  • Preferred technical and professional experience
  • Prior experience in Data processing or Data management skill will be preferred
  • Working knowledge of Workday will be an added advantage 

Responsibilities
  • You will manage end-to-end learning administration tasks via the Learning Administration System (LMS), including but not limited to creating/modifying/cancelling courses/classes/curriculum, registration/assignment/completion/update of learners to courses/classes/curriculum
  • Provide employee service and act as a point of contact for employees with learning queries
  • Support queries related to employee password reset
  • Handle dispatching of work queue effectively
  • To have a good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries
  • Provide active contribution to any ongoing projects



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