Cognizant hiring Programmer Analyst

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Location : Hyderabad

Qualification :   BE/BTech


Experience : 0 to 1 years of experience

Job Description :

We are seeking a skilled professional to develop and maintain AI-enabled chatbot systems, provide technical support for Service Desk operations, and ensure seamless AI integration within the airline domain. The ideal candidate will troubleshoot technical issues, optimize system performance, and contribute to continuous improvement in customer service experiences.

Apply Here : Click Here

Responsibilities:

  • Develop and maintain AI-enabled chatbot solutions.
  • Provide technical support and troubleshooting for Service Desk operations.
  • Ensure seamless AI integration within the airline industry.
  • Monitor system performance and implement improvements.
  • Conduct system audits for compliance and security.
  • Analyze user feedback to enhance chatbot performance.
  • Assist in the design of new AI features and functionalities.

Skills :

  • Strong understanding of AI chatbot technologies.
  • Experience in Service Desk operations and troubleshooting.
  • Knowledge of airline industry requirements.
  • Excellent problem-solving and communication skills.
  • Degree in Computer Science, IT, or a related field.

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